Shipping Policy
Shipping Policy
Processing Time
All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays. If we experience a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.
Shipping Rates & Delivery Estimates
We offer standard shipping options for all orders. Shipping rates and delivery times vary based on your location and the shipping method selected at checkout. Below are the estimated delivery times for our standard shipping:
- Domestic Shipping (within United States): 3-7 business days
- International Shipping: 7-21 business days
Please note that delivery times are estimates and are not guaranteed. Delays may occur due to factors such as weather conditions, carrier delays, or customs processing.
Shipping Methods
We offer the following shipping methods:
- Standard Shipping
Please select the shipping method that best suits your needs at checkout.
Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number and a link to track your shipment. You can also track your order status by logging into your account on our website.
Shipping Restrictions
- We currently ship to the United States & Canada
Customs, Duties, and Taxes
For international orders, customs duties, taxes, and import fees may apply. These charges are the responsibility of the recipient and are not included in the shipping cost. Please check with your local customs office for more information.
Address Accuracy
Please ensure that your shipping address is correct before placing your order. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer. If an address needs to be corrected, please contact us as soon as possible.
Lost or Stolen Packages
We are not responsible for lost or stolen packages once they have been marked as delivered by the carrier. If you believe your package is lost or stolen, please contact the carrier directly or file a claim with them.
No Return Policy
Return Policy
At infinite trends, we strive to provide accurate product descriptions and detailed images to ensure you make informed purchasing decisions. As a result, we have a strict no-return policy. Please review the following guidelines:
No Returns or Exchanges
- All Sales Are Final: We do not accept returns or exchanges for any products purchased through our store.
- Exceptions: The only exception to this policy is if the item you received is defective or damaged upon arrival.
Defective or Damaged Items
If you receive an item that is defective or damaged, please contact us immediately at returns@infinittrends.com within 3 days of receipt. Provide us with your order number and clear photos of the defect or damage. We will review your case and may offer a replacement or a refund at our discretion.
Order Accuracy
Please ensure that you review your order carefully before finalizing your purchase. Verify that the items, sizes, and quantities are correct. We are not responsible for errors made during the ordering process.
Thank you for shopping with us!